E-commerce in Montreal

Selling online as a Montreal retailer

A Montreal retailer lives a double reality: a neighbourhood clientele loyal to the shop on Plaza Saint-Hubert, rue Wellington or in the Mile End, and an online market where it goes up against Amazon and the big chains. A well-built online store turns that constraint into an advantage: it extends the experience of your shop, serves your local customers (in-store pickup, local delivery) and opens up the rest of Quebec and Canada.

Our e-commerce service covers the full cycle:

• Platform selection — Shopify for most retailers, WooCommerce when editorial flexibility matters most, custom when your model falls outside the box (B2B, subscriptions, configurators).
• Design and identity — a store that looks like your brand, not a generic template.
• Catalogue and payments — product structure, Canadian and Quebec taxes, payment gateways, shipping and local pickup.
• Bilingualism and compliance — French store first, a coherent English version, Law 96 and Law 25 compliance (consent, privacy policy).
• Launch and growth — training for your team, then acquisition through SEO and Google Ads and social media.

What makes a store sell (and what kills it)

An online store rarely fails because of technology: it fails from a lack of traffic, weak product pages, or a checkout funnel that leaks. So we work on structure first — navigation, search, product pages with careful photos and copy, clear shipping costs, a short checkout. And we set up measurement on day one: you will know where your sales come from, which products perform and where carts get abandoned.

A local team that knows local retail

Being based in Old Montreal means we can visit your shop, photograph your products and understand your actual clientele before designing anything. It also means knowing the market's particularities: how sensitive Montrealers are to buying local, the logistics of city delivery, service expectations in both languages, and the seasonality of Quebec retail — from the holidays to Black Friday.

After launch: growing sales

A store launched without an acquisition plan stays empty. Our e-commerce clients generally combine search and Google Shopping campaigns through our web marketing service, social advertising, and product video production that lifts conversion on product pages. All coordinated by one team, accountable for the results.

Let's launch your store

Since 2003, Bollé Communications has guided Quebec businesses through their digital shift. Whether you are a Plateau retailer who wants to sell online, a growing Montreal brand or a B2B distributor modernising order intake, write to us through the contact page: we will assess the right platform and budget for your project together.